Ms.Roberts is the best instructor that I have ever had at CCSF Ocean Campus. I was in her ESL 140 in the fall of 2007. That was my first semester, and I had a lot of difficulties on that course. She always offered help and was happy to help out whenever I had difficulties with my assignments or questions. At the beginning, I was afraid of her due to her strict teaching style, but I found her kindness and enthusiasm were underconvered by her strictness. Overall, she was a pretty nice person who loved teaching and cared about her students. When I came to her for help, she would make her time to discuss with me and explain to me the problems that I had and to give guideline and advice to help to solve the problems. Also, although I wasn't in her class last semster, and I came to her for help, she was delighted to help me out and told me to come when I needed. She gave a lot of homework, but she wrote a lot of comments and feedback on the paper which were very helpful when she handed it back. At the end of that semseter with her, I could see the improvement from my homework as the semster was passing. I could clearly see my essaies were improving by rewriting drafts. Everytime, when I looked back the first and the last drafts of each essay assignment that she gave, I could easily see the improvement. I really learned a lot from her. If I hadn't had her for ESL 140, I wouldn't have had easy time on ESL 150 and have passed it with a good grade easily. Although Ms. Roberts's class was hard, it was worth to take it. By the end of the semster, I could easily see my hard work was paid off. If you were really dying to learn English, I strongly recommended her classes, and she would prepare you well for your next level. I could promise you that you would learn lots more than any class at the same level if you could make it to the end. I would take her class agian if I could.